Currently I experience password recovery emails from Pickaface not being received in GMX email accounts. Yet, I don’t know whose fault it is, and I cannot contact Pickaface using the registered GMX account, because GMX keeps telling me that the account is misused by spammers and therefore sending mails is temporarily disabled. Although, I revoked all authorizations, changed the password of the GMX account and waited about six hours now, but it still doesn’t allow me to send one single mail. Receiving mails works fine, except the ones from Pickaface. Yes, I also checked the spam folder. No luck there.
So, I got stuck here. Of course I could contact the Pickaface support team and request to reset the password of that account. But since my request won’t be sent by the email address associated to the account in question, they’ll likely ignore that request and file it under hacking attempt. On the other hand I could contact the GMX support team to have my email account unlocked. But they only provide a costly 0900-hotline and charge you € 3,99 per minute instead of providing proper ways to unlock your account by yourself.
The background story of all this is, that I currently try to move away from GMX and migrate all my accounts to another email service provider. In the more than 15 years now of being a GMX user, they managed to let me down several times, make using their products unnecessarily complicated and provide a constantly decreasing user experience. I’m really happy that I never used their services in a productive environment.


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    Destabilizing cishetero amatonormativity. Providing disruption as a service. Once you know the way, you see it in all things. Unless you puke, faint or die, keep going. Also I never asked for this. I̸͝t̸̑ ̵̽i̷͗s̶͐ ̵͝a̶͒l̷ ͍r̷ ̗͕e̵͑a̶͌d̸̄y̷̚ ̶̀ ͓͑t̷̚ô̶o̸ ̥ ̶́ ̡l̷͝a̶̽t̵͒ė̶.̸ ̋͑

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